Terms of Use

Terms of Use

These Terms of Use govern the relationship between you – the user of this website, and Galya Chilingirova – an individual registered as a self-employed freelancer with ID 0305845119 at the Tax Office in Reykjavik, Iceland.
Galya Chilingirova offers online consultations, trainings, and courses in the field of personal and business development.
Please read these terms carefully before using the website or enrolling in the offered services. By accessing the website and/or using the services, you confirm that you are familiar with, understand, and agree to these Terms of Use.

1. Nature of the Services

All consultations, courses, and materials offered through this website are for informational and advisory purposes only. They do not constitute medical, psychiatric, or legal advice and do not replace professional therapy or treatment. The responsibility for all actions and decisions taken based on the provided information lies entirely with the client.

2. Registration and Cancellation

• Registration for a consultation or course is considered complete after payment has been made
• Once the registration is confirmed, the paid fee is non-refundable, except in the event of cancellation by the organizer.

3. Copyright

All content on the website, including texts, video materials, exercises, and files, as well as all resources provided during consultations and courses, are subject to copyright. They may not be copied, distributed, or used without the express written consent of the author.

4. Confidentiality

All personal data, as well as information shared during individual consultations, is treated as strictly confidential and will not be disclosed to third parties, except in cases provided by law.

5. Limitation of Liability

Happy Human TG and Galya Chilingirova are not liable for any direct or indirect damages arising from the application of advice, methods, or techniques presented during consultations and courses. Each client is solely responsible for their own development, decisions, and actions.

6. Complaints and Dispute Resolution

If you are not satisfied with the provided service, you can contact us through the contact form on the website. We will carefully review your complaint and strive for a mutually acceptable resolution.

If no agreement is reached, you have the right to seek independent resolution through mediation or the online consumer dispute resolution platform:

🔗 https://consumer-redress.ec.europa.eu/

7. Changes to the Terms

These Terms may be updated at any time without prior notice. We recommend that you review them periodically. Use of the website after changes have been made constitutes acceptance of the new terms.

Contacts

If you have any questions regarding these Terms of Use, you can contact us through the contact form on the website or by email: info@happyhumantg.com

Privacy Policy

This Privacy Policy governs the manner in which your personal data is collected, stored, and processed when using this website and when using the services offered by Galya Chilingirova, registered as a self-employed freelancer with ID 0305845119 at the Tax Office in Reykjavik, Iceland.
By accessing the website and/or using the services, you confirm that you have read and agree to the terms of this Privacy Policy.

1. What Data We Collect

Depending on the service you use, the following data may be collected:

• First and last name
• Email address
• Phone number (optional)
• Information voluntarily shared during a consultation
• Service usage history
• IP address and cookies – for technical purposes and to improve the user experience

2. Purpose of Using Your Data

Your data is used solely for:

• Administering the services you have requested
• Conducting individual consultations
• Sending confirmations, reminders, and service-related information
• Improving the quality of content and communication
• Complying with legal obligations

3. Storage and Protection of Personal Data

We store your data on secure servers and use appropriate technical and organizational measures to protect it from unauthorized access, misuse, or disclosure.
Access to your personal data is granted only to Galya Chilingirova and, if necessary, trusted subcontractors (e.g., email service providers or online video meeting platforms) who comply with GDPR and applicable legislation.

4. Retention Period

Personal data is stored:

• for up to 5 years after the last active communication,
• or until the user requests its deletion, unless there is a legal basis for longer retention (e.g., accounting obligations).

5. User Rights (according to GDPR)

You have the right at any time to:

• request access to the data stored about you
• correct inaccuracies
• request deletion (“the right to be forgotten”)
• withdraw consent for processing
• file a complaint with a supervisory authority

6. Data Sharing with Third Parties

We do not sell, share, or disclose your personal data to third parties, except in the following cases:

• when required by law (e.g., through legal proceedings)
• when using secure external platforms for conducting video consultations, online courses, or payments
• with your explicit consent

7. Cookies

The website uses cookies to analyze traffic and improve functionality. You can manage them through your browser settings.

8. Changes to the Privacy Policy

This policy may be updated. In the event of significant changes, a notice will be published on the website.
Continued use of the website after such changes constitutes acceptance of the new terms.

Contact

For questions regarding privacy and your personal data, you can contact us at:
📧 info@happyhumantg.com